Cancellation Policy
We want you to be completely satisfied with your purchase. If you need to cancel your order, please review the following guidelines:
Order Cancellation
You may cancel your order within 24 hours of placing it, provided it has not yet been processed or shipped. To request a cancellation, please contact us as soon as possible. Once your order has entered the shipping process, it can no longer be canceled.
Returns & Refunds
If you wish to return an item, please ensure it is unused, in its original packaging, and in resalable condition. Returns must be initiated within 14 days of delivery. Refunds will be issued to the original payment method once the returned item is received and inspected.
How to Request a Cancellation or Return
To cancel an order or initiate a return, please reach out to our customer service team. Provide your order number and details about the request. We will guide you through the process.
Non-Refundable Items
Certain items, such as personalized or final sale products, cannot be canceled or returned unless they arrive damaged or defective.
Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, please check with your payment provider before contacting us, as processing times may vary.
For further assistance, visit our Help Center or contact our support team.
